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Hotel succession in Austria: organise the trade licence, facility and bookings

Mag. Bernhard Brandauer, Rechtsanwalt

Organise hotel succession in Austria: review the trade licence, operating facility, property, lease, staff and ongoing bookings before the transfer date.

Hotel succession in Austria concerns more than the purchase price and the transfer agreement. When the operator changes, the trade licence, responsibility for the operating facility, lease arrangements, employees and many ongoing bookings must be coordinated. Guests, platforms, suppliers and authorities must also know who becomes the contractual partner and contact person on which date.

The distinction between the hotel business, the property and the company is particularly important. If the company is acquired, some relationships remain with the same legal entity. If the business is transferred to a new owner, separate rules apply to business relationships, employment relationships and notices to contractual partners.

This article shows how to structure succession planning for a hotel. It supplements the general article on family business transfer with the specific issues of the hospitality sector.

Succession check

Which review should your hotel succession start with?

The quick check structures the next step. It does not replace a review of permits, contracts and booking data.

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01 Question 1

How is the hotel intended to be transferred?

The legal review depends on whether the company, business, property or only individual assets change hands.

All paths at a glance

Overview of all answers.

01

Start with the company and operating contracts.

Collect the articles, managing director position, trade licence, operating-facility decision, financing and ongoing hotel contracts. An acquisition of shares does not replace a review of the actual operating responsibility.

02

Organise the business transfer before the cut-off date.

Prepare the list of ongoing contracts, bookings, deposits, employment relationships and authority documents. This allows the transfer date and responsibility to be defined reliably.

03

Separate ownership, lease and operation clearly.

Review the purchase agreement or land register, lease, consent requirements, investments and the owner’s duties. The business should not begin on an unclear right of use.

04

Define the transfer object.

First describe whether shares, the operating business, the property, the brand or individual assets will change hands. Only then can the further reviews be meaningful.

Start hotel succession with company, business and property

The first question is what actually changes hands. In a share acquisition, the company remains the contractual partner. The change mainly concerns shareholders and possibly management. In a transfer of the business to another owner, the economic unit and its ongoing relationships move. The property may remain with the previous owner and be made available to the hotel through a lease.

These models have different consequences for financing, liability, permits and contractual partners. A hotel may, for example, be operated by a company that leases the building from a property company. In that structure, the lease, investments, maintenance, insurance and responsibility for authority conditions must fit together expressly.

The documents for the first succession consultation should therefore be supplemented with a land register extract, lease, operating-facility decision, trade licence, booking overview and staff documents. A description limited to hotel and inventory is not enough for the agreement.

Review the trade licence for accommodation and service

Section 111 of the Austrian Trade, Commerce and Industry Regulation Act covers the hospitality trade. A trade licence is required in particular for accommodating guests and for serving food and drinks. A hotel succession must therefore identify which services are actually offered and in whose name the relevant licence is held.

The scope of the operation may go beyond overnight accommodation. A restaurant, bar, breakfast service, events, wellness services or additional tourist services can raise separate trade-law questions. The transaction documents should compare the existing permissions with the actual range of services.

Section 111 also lists exceptions to the proof of competence. These exceptions are not a general relaxation for every hotel succession. Especially in larger operations, restaurants or a change of the responsible person, the successor must clarify their own trade-law position in good time.

Secure the operating facility and permit file

Under section 74 of the Trade, Commerce and Industry Regulation Act, an operating facility is a locally fixed installation intended to serve a commercial activity on more than a temporary basis. Approval is required if machinery, operating methods or equipment can endanger protected interests, disturb neighbours or cause other impairment. In a hotel this may concern the kitchen, ventilation, heating, lifts, event rooms, wellness areas and technical installations.

Section 80(5) states that the effectiveness of an operating-facility approval is not affected by a change in the person of the facility owner. This does not make the succession a paperwork formality. Existing decisions, conditions, alterations and the actual future operation must still be compared carefully.

Open conditions belong in a dedicated transfer list. For each condition, record the decision, deadline, evidence, responsible person and cost allocation. The existing article on operating facilities and conditions covers the general interface. A hotel adds guest flows and uninterrupted operation.

Connect the property, lease and operator change

If the building and the hotel business belong to different people or companies, the succession needs a reliable right of use. The lease should address its term, renewal, termination, operating duty, investments, maintenance, insurance and the use of ancillary areas. The question whether a change of operator requires the owner’s consent must be answered before the cut-off date.

For a property acquisition, the land register, easements, building rights, mortgages and public-law documents require a separate review. A buyer of a hotel building does not automatically take over every expectation of the previous operator. Conversely, the business cannot continue without a secure right to use rooms, kitchen, access, parking and technical areas.

Clear allocation also helps with damage and investment. Who pays for a new lift, kitchen renewal or fire-safety adaptation? The existing article on the lease of business premises in succession sets out the general points. Hotel succession adds seasonal operation, guest areas and technical systems.

Organise bookings, deposits and booking platforms

A hotel transfers not only rooms and furniture but also a future made up of already booked stays. On the cut-off date, prepare a complete list with booking number, guest, period, service booked, deposit, payment method, cancellation terms and special promises. Only the data needed and permitted for the booking should be transferred.

Section 38 of the Austrian Commercial Code concerns business-related, non-personal legal relationships when a business acquired during lifetime is continued. This may cover ongoing contractual relationships. The classification of a guest booking, a tour-operator framework agreement or a platform account depends on the contract and the transfer model.

Under section 38(2), a third party may object to the transfer of its contractual relationship within three months after notification. The notice must point out this right. Tour operators, corporate clients, platforms, payment providers and key suppliers should therefore receive a clear and complete transfer notice rather than a general welcome email.

Online booking platforms also have their own account rules. Login details should not simply be passed on. Review the account holder, payouts, ratings, imprint details, data protection, cancellations and the allocation of outstanding refunds.

Prepare staff, works council and duty rosters

If a hotel business moves to another owner, section 3 of the Austrian Employment Contract Adaptation Act generally makes the new owner the employer with all rights and duties in the existing employment relationships. Employment conditions generally remain in force. A transfer is therefore not the same as hiring the entire team again.

Under section 3a, where there is no employee representative body, affected employees must be informed in writing in advance about the date, reason, legal, economic and social consequences and planned measures. Where a works council exists, section 109 of the Labour Constitution Act adds information and consultation duties. Changes in ownership and operating facilities are expressly included there.

Hotel operations also require a practical duty-roster and key handover. Night operations, reception, kitchen, housekeeping, technical services and seasonal staff have different handover points. Open leave, time off in lieu, overtime, tips, accommodation and ongoing employment disputes belong in the succession file.

The article on works council information supplements this sector-specific review. Staff communication should be coordinated with guest and supplier communication without unnecessarily disclosing personal data.

Draft the transfer agreement with lists and a cut-off

The agreement should not identify the cut-off date only as a calendar date. It should also specify when keys, booking systems, tills, accounts, vehicles, stock and responsibilities change. In a hotel, a few hours of ongoing operation can create new check-ins, bookings and complaints.

Schedules should describe the transfer object completely. This may include furniture, kitchen equipment, linen, vehicles, brands, domains, telephone numbers, photographs, software, supplier contracts, event agreements and current bookings. Items not transferred must also be listed.

The parties need clear rules for old liabilities, deposits, refunds, vouchers, cancellations and complaints. The same applies to damage that occurred before the cut-off but is reported later. Retentions, security or an agreed reconciliation can make the allocation workable.

The article on typical points in a transfer agreement provides a general basis. Hotel succession requires additions for guest services, seasonal fluctuations and the handover of operational systems.

Avoid common mistakes in hotel succession

A common mistake is to treat an acquisition of a company and a change of operator as the same event. The company may remain the same while management, responsible persons or actual operation change. Conversely, a business may move without a sale of the property.

The permit decision is often filed without checking whether alterations, new equipment or changed event formats are covered. A long interruption can also matter. Section 80 contains rules on the approval expiring if operation is not started or is interrupted for the statutory period.

Bookings are sometimes treated as mere administration. That creates open deposits, unclear refunds and disputes with platforms. The handover list must consider economic and data-protection questions together.

Finally, staff are informed too late. A hotel cannot be reorganised on the transfer day. Duty rosters, keys, accommodation, payroll, works council and guest communication must be prepared in advance.

Plan special cases in the hotel succession

A seasonally closed hotel may make the operational date easier to organise, but it is not automatically legally simpler. The operating-facility approval, maintenance, existing bookings, deposits and restart of operations must be planned separately.

If the transferor keeps the property, the lease must fit the new operating structure. An owner cannot assume every operator duty if the contract allocates maintenance, safety or authority conditions differently. These points belong in a coordinated owner and operator agreement.

In a family transfer, the former operator may continue to help for a time. Signing authority, keys, bank access, booking access and external communication should then be limited in time. An open double leadership otherwise creates conflicting instructions.

If one part of the hotel moves to an external operator and another remains with the family, brands, bookings, staff, kitchen, ancillary services and shared areas require especially careful allocation. The agreement should also cover later extensions and new investments.

Frequently asked questions on hotel succession

Does the hospitality trade licence automatically transfer to the successor?

This cannot be answered with a general automatic-transfer rule. The transfer model, legal entity, actual activity, responsible person and the successor’s trade-law requirements must be reviewed. Section 111 covers accommodation and the serving of food and drinks.

Does an operator change require a new operating-facility approval?

Not solely because of every change of owner. Section 80(5) states that the approval is not affected by a change in the person of the facility owner. Decisions, conditions, alterations and the future operation still require a complete comparison.

What happens to hotel bookings that have already been paid?

Bookings, deposits, vouchers and refunds belong in a complete handover list. Whether and how a contractual relationship transfers depends on the model and contract. Section 38 of the Austrian Commercial Code may cover business-related legal relationships when a business is continued.

Do hotel employees need new employment contracts after succession?

In a business transfer, section 3 of the Austrian Employment Contract Adaptation Act generally makes the new owner the employer in existing employment relationships. Information under section 3a and works council participation under section 109 must be reviewed for the specific situation.

Can the previous owner keep the hotel property?

Yes. Ownership and operation can be separated. The new operator then needs a clear right of use, usually a suitable lease. Term, consent to the operator change, maintenance, investments and insurance should be settled before the cut-off date.

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